cruise america (international) - nevada motorhome rental companies

The family owned, Mesa, Arizona based company, founded by Florida native Robert Smalley Sr. in 1972, ranks as the nation's largest RV rental firm with about 300 employees at peak season, 18 company stores and around 130 commissioned dealer outlets in the U.S. and Canada. Smalley's sons, CEO and Chairman Randall Smalley and President Robert Smalley Jr., were brought on board straight out of college to help start up and run the company, and remain at the helm today.

"My brother and I represent the fourth generation in the vehicle rental business," Smalley said, tracing his rental roots back to his great grandfather, Frank Couture, who rented cars in south Florida during the 1920s. Robert Smalley Sr. logged numerous years in the car rental business, including serving as president of car rental giant Hertz, before recognizing and capitalizing on an untapped niche in the motorhome rental arena.

The Smalley's family-oriented business culture has been one of the few constants at Cruise America. One of the keys to Cruise America's longevity, according to Randall Smalley, is being aggressively proactive. "You want to anticipate the market and then correct small problems before they become larger problems," he said, noting that the company's current rental fleet will balloon to an all-time high of 4,200 vehicles this summer, then drop off by about 1,000 during the off-season. "Our objective over the years has been to keep raising the bar, to keep getting better."

Cruise America's Class C motorhomes today are manufactured by Elkhart, Ind.-based Four Winds International Corp., a subsidiary of Thor Industries Inc. In April 2004, Cruise America joined Four Winds' management and employees in saluting the completion of the Thor division's 25,000th mini motorhome. In so doing, the Arizona rental leader debuted a new line of rental units bearing graphics that depict "the American Spirit," including eye-catching illustrations of such landmarks as the Statue of Liberty, Mount Rushmore and the Golden Gate Bridge.

Reviews

Spring Road Trip
Branch: Los Angeles Vehicle: C30 - Large Motorhome By Richard	Pick Up Procedure / Service      Overall Rating:
Had a great time on our road trip. This was our second trip to the US having travelled the year before in an Apollo RV. This year we chose Cruise America on price. The customer service at Cruise...

California sping tour
Branch: Los Angeles Vehicle: C19 - Compact Motorhome By Lourens Visser	Pick Up Procedure / Service     Overall Rating:
This was our first ever trip to the United States ad our first ever experience of using a motor home. Finding the Cruise America was hard work because our paperwork indicated Motor home Republic,...

Alaska - Florida trip
Branch: Anchorage Vehicle: C30 - Large Motorhome By Tomas	Pick Up Procedure / Service     Overall Rating:
Although we experienced some problems with refrigerator and one stopover in a service station we can consider it as a minor problem in a 2 months and over 5000 miles trip. I hope we can get back...

so easy
Branch: Las Vegas Vehicle: C25 - Standard Motorhome By Tim Hardie	Pick Up Procedure / Service     Overall Rating:
loved our Rv for 3 weeks. got a great deal going just out of season. very easy to drive and park. would definaely reccomend to friends and would love to do it all over again!!

Road Trip USA
Branch: Washington D.C. Vehicle: C25 - Standard Motorhome By Jane	Pick Up Procedure / Service      Overall Rating:
Cruise America were great the friendly staff made sure we were ok from the off. The road trip itself covered 6,000 miles, 200 hrs of driving, 16 states and 2 countries and was the best experience...

Cruise America (International) Insurance

INSURANCE

Auto Liability
Basic minimum statutory auto liability coverage is included in the rental rates on a secondary basis. All coverages are subject to the Terms and Conditions of the Rental Contract.

Supplemental Liability Insurance (SLI) – Included with USA & CAN Rentals – Not Valid in Mexico
SLI provides excess liability coverage up to a total of $1,000,000 combined single limit of coverage per occurrence against claims made by third parties for bodily injury, death, and/or property damage caused by operation of the vehicle. EXCLUSIONS APPLY. A partial list is contained in the Rental Contract. Please check at departure.

Coverage Summaries – USA Departures
Provided you abide by the Terms and Conditions of the Rental Agreement, report accidents and/or damage promptly, and avoid prohibited vehicle uses, your coverages include:

Auto Liability: Statutory and excess Supplemental Liability Insurance up to $1,000,000.
Vehicle Damage / Loss: Per occurrence or incident, only $1,000 of responsibility. You are covered for amounts in excess of $1,000 under most conditions.
Trip Reimbursement: Travel Expenses incurred as a result of mechanical breakdown up to $3,000 per tour.